Last updated: March 2026
Navoice operates the Navoice voice navigation platform and related websites and services (collectively, the “Service”). This Privacy Policy describes how we handle information when you use the Service, visit our sites, or otherwise interact with us in that context.
We collect limited information needed to run your account, deliver features, secure the platform, and meet commercial and operational obligations. We work with trusted third-party vendors for infrastructure, billing, and AI-powered processing; their own terms and policies also apply where they process data on our behalf.
Voice-related features may involve audio from end-user devices being transmitted to our systems and to integrated subprocessors (such as speech-to-text or AI services) for processing. Processing may involve temporary handling in memory, buffering, or short-lived technical logs as part of normal operation; practices can vary by component and by provider.
We do not use the Service to store end-user audio as a permanent archive or listening library for our customers. However, we do not guarantee that no transient or incidental copies exist during transmission or processing, and third-party providers apply their own retention, security, and privacy practices as described in their documentation.If you integrate Navoice into your product, you are responsible for providing any end-user notices or obtaining any consents required for your own use case.
We retain personal and account information for as long as your account is active or as needed to provide the Service. We may retain certain records after closure where we have a legitimate need—for example, billing and tax records, dispute resolution, security logs, or compliance—based on the type of data and operational requirements. Retention periods for data processed by third parties are governed by those providers’ policies in addition to our agreements with them.
We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure; we work to follow reasonable industry practices and to review and improve safeguards over time.
We and our service providers may process information in countries other than where you live. Those countries may have data protection laws that differ from your own. Where transfers are required and applicable law expects additional safeguards, we rely on appropriate mechanisms offered by our providers or by contract, consistent with the requirements that apply to our situation.
We use cookies and similar technologies to operate the Service, maintain user sessions, and improve performance. These technologies help us authenticate users, remember preferences, and understand how the Service is used.
You may control cookies through your browser settings. Disabling certain cookies may affect functionality of the Service.
We use subprocessors that process data on our behalf or in connection with the Service. Depending on how you use Navoice, relevant categories include:
This list is illustrative; we may update vendors as the Service evolves. Each provider is responsible for its own processing practices and legal obligations, as applicable.
Depending on where you are located, applicable privacy laws may grant you rights regarding personal information—such as requesting access, correction, or deletion; restricting or objecting to certain processing; or, where applicable, data portability or withdrawal of consent.
To make a request, contact us using the details below. We will respond according to applicable law and our verification procedures. You may also have the right to raise concerns with a regulator in your region; we encourage you to contact us first so we can try to resolve your question directly.
We may update this Privacy Policy from time to time to reflect changes to the Service, our practices, or legal expectations. We will post the revised version on this page and update the “Last updated” date. Where appropriate, we will provide additional notice or seek consent according to applicable requirements.
For privacy questions or requests regarding this Policy, contact us at support@navoice.io.
